Refund & Returns Policy

Refunds & Returns Policy
Trend Buy PK
Effective Date: 01-01-2025

At Trend Buy PK, we strive to ensure customer satisfaction with every purchase. If you are not entirely satisfied with your order, we offer a hassle-free return and refund policy as outlined below.

1. Eligibility for Returns

You may return a product if:

• It is in its original, unused condition with all tags and packaging intact.
• The return request is made within 7 days of receiving the order.
• The item is defective, damaged, or incorrect as per your order.

Non-returnable items:

• Items that have been used, washed, or altered.
• Perishable goods, personal care items, and intimate apparel.
• Products on clearance or promotional discounts.

2. How to Initiate a Return

To request a return:

• Email us at trendbuypk.com@gmail.com with your order number and reason for return.
• Our support team will review your request and provide return instructions.
• Ship the item back to us using a reliable courier service.

3. Refund Process

Once we receive and inspect the returned product:

• A refund will be processed within 5-7 business days if eligible.
• Refunds will be issued via the original payment method or store credit.
• Shipping charges are non-refundable unless the return is due to our error.

4. Exchange Policy

• We offer exchanges for defective or incorrect items.
• If the desired replacement is unavailable, a full refund or store credit will be issued.

5. Late or Missing Refunds

If you haven’t received a refund yet:

• Check your bank account or contact your payment provider.
• If still unresolved, email us at trendbuypk.com@gmail.com for assistance.

6. Contact Us

For any return or refund inquiries, contact us at:

• Email: trendbuypk.com@gmail.com

By shopping with Trend Buy PK, you agree to this Refunds & Returns Policy.